An investigation into project team dynamics and the utilization of virtual environments

Gameson, R and Sher, W (2002) An investigation into project team dynamics and the utilization of virtual environments. In: Greenwood, D (ed.) Proceedings of 18th Annual ARCOM Conference, 2-4 September 2002, Northumbria, UK.

Abstract

The construction industry offers its services to customers. Change in the industry has been significantly driven by large client organizations demanding a better service from construction industry participants. A key factor in the achievement of successful project outcomes is the nature of the relationship between members of project teams, including clients, which need to be established as early as possible in a project’s life cycle. This paper focuses on the initial phase of a research scoping study which aims to investigate, by reviewing and analysing relevant literature, project team dynamics from the standpoint of “people and process” issues. The impact on the growth of Information and Communication Technology (ICT) on teams is discussed, specifically in terms of how its implementation affects project teams, and the individuals within them. The research method involves a literature review which identifies key factors relevant to project and virtual team environments. The outcome of the literature review is the identification of a model of work design to be tested in the next stage of the scoping study. The paper concludes that although, not unexpectedly, project management and virtual team literature share many common themes, a greater understanding of how new, and different, knowledge and skills are required by teams to work in virtual environments is critical.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: construction client; construction professional; project team dynamics; virtual environment
Index terms: project team, project management, implementation, construction industry, investigation, construction professional, dynamics, project outcome, client organization, construction client, life cycle, literature review, virtual environment, information and communication technology, virtual team
Subjects: systems engineering, information systems, industry analysis, project management theory and practice, professional development, project delivery, contractual arrangements, data analysis and analytics, virtual reality, project completion, client relations, data collection methods, value management, computing systems, practitioner
Topics: Stakeholder Management, Roles and Professions, Procurement, Information Management, Engineering Principles, Project Management, Research Practice, Digital Applications
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here