Abdel-Razek, R H (1997) How construction managers would like their performance to be evaluated. Journal of Construction Engineering and Management, 123(3), pp. 208-213. ISSN 0733-9364
Abstract
Communication of the expectations of the construction organization and those of the construction managers is a key management function for motivating and developing professional construction managers. This paper explains how the successful design and implementation of an effective performance appraisal system will improve construction managers' performance. It also explains the details of a study that was carried out in one of the largest contracting companies in the Middle East to determine and quantify the performance criteria by which construction managers would like their performance to be measured. One hundred ten construction managers participated in the study. They generated 52 ideas for performance measures. These were combined together to form 12 measures. For example, the first measure is the level of effectiveness, and this was given as 15% of the overall performance. The 12 measures were further analyzed and categorized into five areas that were considered by the project managers to be the most determining areas in which they would like their performance to be measured. For example, measurement of efficiency represented over 35% of the preferred performance measures.
| Item Type: | Article |
|---|---|
| Index terms: | effectiveness, implementation, project manager, construction organization, efficiency, construction manager, appraisal, performance criteria, Middle East, performance measure |
| Subjects: | organization, profession, contractual arrangements, performance management, physical geography and landforms, performance measurement, factor and component analysis |
| Topics: | Business Strategy, Geographical Context, Research Practice, Roles and Professions, Procurement, Quality Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here