Linking process mapping and technology: A case study of teamwork 2001

Matsumoto, I T; Thorpe, A; Baldwin, A and McWilliams, R (2002) Linking process mapping and technology: A case study of teamwork 2001. In: Greenwood, D (ed.) Proceedings of 18th Annual ARCOM Conference, 2-4 September 2002, Northumbria, UK.

Abstract

There has been considerable interest in process modelling since the publication of the Egan Report as construction organisations seek to focus on core competencies and also to improve inter-organisational interfaces. Other studies have mapped available technologies and in particular the alignment of ICT's through the supply chain. This paper investigates the relationship that exists between the design/construction processes and the information technologies used to support them through a case study. It is suggested that the ability to position technology usage in the design/construction processes will enable more rigorous control to be exercised resulting in greater efficiency. The framework that has been used to position the technologies is the Process Protocol developed by Salford and Loughborough Universities. The case used in this paper is TeamWork, an educational initiative established to develop new working models for building procurement using the latest IT to simulate construction activities in a virtual environment. This mapping was shown to be useful in identifying gaps and overlaps in IT provision and also in specifying required IT support at different project phases. The use of the Process Protocol was found to form an appropriate frame of reference for this study.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: communication; information reuse; information technology; management information systems; process mapping; process protocol
Index terms: publication, construction process, construction organization, efficiency, case study, information technology, virtual environment, construction activity, management information system, teamwork, mapping, building procurement, process modelling
Subjects: building construction, construction operations, design analysis, research dissemination and communication, organization, virtual reality, computing systems, data collection methods, contractual arrangements, data management, management, performance management, spatial and geospatial analysis
Topics: Business Strategy, Quality Management, Site Management, Procurement, Organizational Design, Information Management, Design Practice, Digital Applications, Research Practice
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here