Jin, X H and Ling, F Y Y (2005) Model for fostering trust and building relationships in China's construction industry. Journal of Construction Engineering and Management, 131(11), pp. 1224-1232. ISSN 0733-9364
Abstract
Trust is an underlying psychological condition that can cause cooperation or risk-taking. Trust is considered as a predominant feature and a central mechanism in business transactions, especially among Chinese. Trust-based relationships create advantages in conducting business such as lowering cost, shortening duration, and improving performance. Indispensable conditions for trust to arise are relationships and risks. Different risks surface as a result of different levels of relationships. Sustained trust is therefore fostered by various means to counterbalance those risks. In order to assess the links between distinct trust-related features, a model is constructed and tested through a questionnaire survey in China. The findings generally support the model in terms of explaining the dominant relationships, inherent risks, and trust-fostering tools. It is recommended that firms adopt the refined model and utilize successful practices verified in this paper to foster trust and relationships and in turn secure project success.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | China; project management; risk management |
| Index terms: | project success, construction industry, duration, project management, risk management, survey, risk taking, cooperation, China, questionnaire |
| Subjects: | Geography, project management theory and practice, decision-making and reasoning, industry analysis, project controls, risk assessment, data collection methods, psychology |
| Topics: | Organizational Design, Time Control, Risk Management, Geographical Context, Project Management, Research Practice |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here