Nitithamyong, P and Skibniewski, M J (2006) Success/failure factors and performance measures of web-based construction project management systems: Professionals' viewpoint. Journal of Construction Engineering and Management, 132(1), pp. 80-87. ISSN 0733-9364
Abstract
This paper presents the results of an empirical study conducted to refine the writers' previous findings on potential factors that may influence performance of commercial Web-based project management systems (WPMSs) and potential measures that might be used to assess performance of such systems. Data used in this study were obtained from 39 professionals who had practical experience with WPMSs in construction projects. The results of the study confirm 42 factors that can potentially affect performance of WPMSs and 36 measures that can be used to evaluate such performance. These 42 factors are categorized into four distinct groups: characteristics of the project, the project team, the service provider, and the specific WPMS system used in the project. The 36 measures reflect performance of WPMSs in six different perspectives: strategic, schedule/time, cost, quality, risk, and communication. Findings presented in this paper can be used by researchers as a starting point for future research in the area of WPMS implementation and performance evaluation and may be used by practitioners in the industry as a useful guide to increase the likelihood of a successful WPMS adoption.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction management; information management; information systems; information technology; internet |
| Index terms: | construction project, practitioner, information system, performance evaluation, information technology, failure factor, performance measure, empirical study, construction project management, internet, implementation, project team, project management |
| Subjects: | practitioner, computing systems, risk assessment, project delivery, contractual arrangements, project management theory and practice, production management, research methods, performance measurement, information systems |
| Topics: | Quality Management, Digital Applications, Procurement, Risk Management, Roles and Professions, Research Practice, Project Management |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here