Selĺs, M E S; Rubio, J A C and Mullor, J R (2008) Development of a quantification proposal for hidden quality costs: Applied to the construction sector. Journal of Construction Engineering and Management, 134(10), pp. 749-757. ISSN 0733-9364
Abstract
This study develops a quantification proposal for those quality costs that construction companies cannot estimate through objective criteria, known as hidden quality costs. This proposal will later be the object of validation through a real case: the quantification of the cost of loss of image that a construction company experiences as a consequence of a delay in the completion of a certain building. This proposal is of relevance to researchers in that it demonstrates how hidden cost quantification based on a fuzzy logic model can be developed and tested, and it provides the basis for future investigations. It is of relevance to professionals as it describes how fuzzy logic and quality costs can be used to effectively model industrial construction quality management.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case reports; construction costs; cost estimates; fuzzy sets; quality control |
| Index terms: | investigation, cost estimate, quality management, estimate, industrial construction, quality control, quantification, fuzzy logic, construction cost, fuzzy set, validation, construction sector, proposal, construction company |
| Subjects: | industry analysis, decision-making and optimization, quality assurance, measurement and scaling, building construction, professional development, project planning, data science, financial and cost management, project delivery, data collection methods, organization |
| Topics: | Cost Management, Business Strategy, Information Management, Engineering Principles, Project Management, Research Practice, Digital Applications, Quality Management |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here