Chung, B; Skibniewski, M J and Kwak, Y H (2009) Developing ERP systems success model for the construction industry. Journal of Construction Engineering and Management, 135(3), pp. 207-216. ISSN 0733-9364
Abstract
Recently, a significant number of major construction companies embarked on the implementation of integrated information technology solutions such as enterprise resource planning (ERP) systems to better integrate various business functions. However, these integrated systems in the construction sector present a set of unique challenges, different from those in the manufacturing or other service sectors. There have been many cases of failure in implementing ERP systems in the past, so it is critical to identify and understand the factors that largely determine the success or failure of ERP implementation in the construction industry. This paper presents the process of developing an ERP systems success model to guide a successful ERP implementation project and to identify success factors for ERP systems implementation. The paper identifies factors associated with the success and failure of ERP systems, and develops a success model to analyze the relationships between key factors and the success of such systems. The proposed ERP systems success model adapts the technology acceptance model and DeLone and McLean's information systems success model and integrates those with key project management principles. The goal of the ERP systems success model is to better evaluate, plan, and implement ERP projects and help senior managers make better decisions when considering ERP systems in their organization.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | models |
| Index terms: | enterprise resource planning, technology acceptance model, project management, construction industry, implementation, integrated system, manager, success factor, construction company, information technology, information system, construction sector |
| Subjects: | information systems, computer science, industry analysis, acoustic properties, project management theory and practice, health monitoring assessment and metrics, contractual arrangements, computing systems, practitioner, design methods, organization |
| Topics: | Engineering Principles, Information Management, Project Management, Research Practice, Health and Safety, Business Strategy, Procurement, Roles and Professions, Digital Applications, Design Practice |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here