Benchmarking framework to measure extent of ICT adoption for building project management

Ahuja, V; Yang, J and Shankar, R (2010) Benchmarking framework to measure extent of ICT adoption for building project management. Journal of Construction Engineering and Management, 136(5), pp. 538-545. ISSN 0733-9364

Abstract

This paper discusses a component of the research study conducted to provide construction organizations with a generic benchmarking framework to assess their extent of information communication technology (ICT) adoption for building project management processes. It defines benchmarking and discusses objectives of the required benchmarking framework and development of the framework. The study focused on ICT adoption by small and medium enterprises (SMEs) in the construction industry and with respect to SMEs it is important to understand processes, their indicators, and measures in the local context. Structure of the suggested benchmarking framework has been derived after extensive literature survey and a questionnaire survey conducted in the Indian construction industry. The suggested benchmarking process is an iterative process divided into four stages. It can be implemented at organization and industry levels for rating the construction organizations for ICT adoption and performance measurement. The framework has a generic structure and can be generalized and applied for other countries with due considerations.

Item Type: Article
Uncontrolled Keywords: benchmarks; benchmarks; buildings; communication; construction management
Index terms: project management process, project management, construction industry, performance measurement, construction organization, questionnaire, benchmarking, survey
Subjects: project management theory and practice, performance measurement, industry analysis, organization, data collection methods
Topics: Business Strategy, Research Practice, Project Management, Quality Management
Descriptive scope: 5 PCTEA

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