Zulu, S and Brown, A (2003) Project management process quality: A conceptual measurement model. In: Greenwood, D J (ed.) Proceedings of 19th Annual ARCOM Conference, 3-5 September 2003, Brighton, UK.
Abstract
A distinction is made between the quality of a product and the quality of the project management process on construction projects. This research focuses on quality in the project management process and seeks to establish the nature and significance of the relationship between quality in the project management process and project performance. The motivation for the research is drawn from the need to understand the influence of project management on project performance. Here a conceptual model to measure project management process quality is presented and shows that such a model can be used to develop a causal model that can relate project management process quality and project performance.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | decision making; project performance; project management; quality |
| Index terms: | project management, construction project, project management process, decision-making, project performance, motivation |
| Subjects: | project management theory and practice, production management, decision analysis, psychology |
| Topics: | Human Resources, Risk Management, Project Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here