Halman, J I M and Voordijk, J T (2012) Balanced framework for measuring performance of supply chains in house building. Journal of Construction Engineering and Management, 138(12), pp. 1444-1450. ISSN 0733-9364
Abstract
Despite its importance, performance measurement of supply chains of house building firms has not received much attention yet in academic literature. The objective of this study is to develop a framework to measure this performance. In a first step, a comprehensive framework is developed composed of five primary perspectives on the performance of supply chains in house building (i.e., financial, customer, internal business, external business, and innovation) with 35 corresponding performance indicators. In the second step, the practical value of the proposed supply chain performance indicators is evaluated on its level of clarity, measurability, and relative importance based on the feedback of senior purchasing managers of construction firms active in house building. The evaluation shows that the framework and its intended use are highly supported by these managers. In the final step, the management team of a medium-sized construction firm active in house building used the framework to assess the firm supply chain performance relative to their competitors. It was concluded that the tool was easily filled in and very helpful for gaining insights in the supply chain performance of the firm.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | house building; performance measurement; supply chain management |
| Index terms: | purchasing, performance measurement, supply chain performance, building firm, construction firm, manager, performance indicator, relative importance |
| Subjects: | organization, risk assessment, practitioner, supply chain performance, procurement strategy, performance management, performance measurement |
| Topics: | Supply Chain Management, Quality Management, Business Strategy, Roles and Professions, Risk Management, Procurement |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here