Suggestions for improving adoption of online collaboration and project management technology

Becerik, B (2004) Suggestions for improving adoption of online collaboration and project management technology. In: Khosrowshahi, F (ed.) Proceedings of 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK.

Abstract

This research focuses on current problems and inefficiencies of implementation and operation of Online Collaboration and Project Management (OCPM) technology in the US Architecture, Engineering and Construction (AEC) industry. Despite the enormous number of the solutions and claims about their advanced technology and benefits, the adoption of these tools by the industry stakeholders has been very slow. Unfortunately, the huge amount of technology is presented without targeting the evolving communication & collaboration necessities of the industry. In an attempt to fill the need of research to explore how these tools actually interact with the organizational context, what the needs of the users are, and how this technology can be improved and commonly adopted by the industry, three active construction projects were studied and a user survey was conducted. This paper outlines the findings of one-year research and concludes with "Critical Enhancement Areas" that would hasten the adoption and successful implementation of these tools by the AEC industry. The study enforces that success is less about adding more advanced technology but it is more about using the available technology in a more reinforcing way to solve business problems and obstacles regarding the adoption of these tools.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: AEC industry; collaboration; communication; extranets; project management
Index terms: implementation, project management, construction project, collaboration, survey
Subjects: data collection methods, contractual arrangements, management, project management theory and practice, production management
Topics: Procurement, Research Practice, Project Management, Organizational Design
Descriptive scope: 3 PCE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here