Chong, H Y; Zin, R M and Chong, S C (2013) Employing data warehousing for contract administration: E-dispute resolution prototype. Journal of Construction Engineering and Management, 139(6), pp. 611-619. ISSN 0733-9364
Abstract
Although data warehouse is very practical for decision making, its application in contract administration is rather limited because of the complicated legal issues and the voluminous data involved. This research attempts to bridge this gap in two ways. First, conceptual models of data warehouse are developed to explain the contents and overall features of the system that were verified by 12 experts in Malaysia. Second, an electronic dispute resolution template, known as e-Dispute Resolution (e-DR), is prototyped by using a database tool based on the guidelines of contractual variations agreed by the experts. Subsequently, the prototype is evaluated by 16 professional quantity surveyors from an established consulting firm. The prototype was organized based on a systematic breakdown of issues and incorporated a Boolean keyword search feature. The results show that the concept of data warehouse is applicable to contract administration and is well received by practitioners. Overall, this article renders significant theoretical and practical contributions in which the resulting e-DR does not only lead toward more informed decision making but is also able to mitigate or prevent contractual disputes in the construction industry, where such a phenomenon seems to be inevitable.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | contract administration; contractual variations; data warehouse; database application; e-dispute resolution |
| Index terms: | practitioner, decision-making, variation, prototype, resolution, construction industry, legal issue, Malaysia, contract administration, quantity surveying, database, dispute |
| Subjects: | legal systems, modelling and simulation, practitioner, dispute resolution, profession, industry analysis, data management, conflict resolution, decision analysis, Geography, contractual condition, contract management |
| Topics: | Legal Issues, Digital Applications, Contract Administration, Geographical Context, Research Practice, Engineering Principles, Roles and Professions, Stakeholder Management, Risk Management |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here