Method to implement delayed product differentiation in construction of high-rise apartment building projects

Da Rocha, C G and Kemmer, S L (2013) Method to implement delayed product differentiation in construction of high-rise apartment building projects. Journal of Construction Engineering and Management, 139(10): 05013001, ISSN 0733-9364

Abstract

The customization of apartments can add value and increase clients' satisfaction. However, companies offering such a strategy often face problems in managing the construction process. Delayed product differentiation - postponing the tasks that customize a product as much as possible - is a principle applied in manufacturing that enables companies to better cope with customization. Yet, it has not been widely explored in the building industry. This paper proposes a method to implement this principle in the construction of high-rise apartment building projects using the line-of-balance technique. First, the method is described, followed by its application in a project developed by a construction company. A comparison between the long-term plan devised using the proposed method and the initial plan shows a postponement of the decoupling point (namely, the first task that customizes an apartment) of approximately 42 weeks. At the end, the potential benefits and difficulties in creating such postponement and adopting the proposed method are discussed.

Item Type: Article
Uncontrolled Keywords: apartment building; cost and schedule; delayed product differentiation; line of balance; production management
Index terms: apartment building, strategy, postponement, face, construction company, decoupling, line of balance, production management, construction process, customization, product differentiation, satisfaction, building industry
Subjects: building construction, project controls, systems engineering, industry analysis, management, operations research, construction manufacturing, psychology, project delivery, organization, business, construction type
Topics: Site Management, Organizational Design, Time Control, Business Strategy, Project Management, Research Practice, Engineering Principles, Construction Technology
Descriptive scope: 2 PC

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here