Horta, I M; Camanho, A S and Lima, A F (2013) Design of performance assessment system for selection of contractors in construction industry e-marketplaces. Journal of Construction Engineering and Management, 139(8), pp. 910-917. ISSN 0733-9364
Abstract
This paper presents a framework to facilitate the selection of the most appropriate company to be contracted among competitive bids. This framework is intended to be integrated in e-marketplaces to comply with the major technological advances in the construction industry. A novel feature of the system is that it allows bilateral evaluations between companies to better understand general contractor-subcontractor relationships and to improve the level of transparency within the construction sector. The performance assessment system incorporates other innovative features, such as the ability to specify a set of performance indicators suitable for inclusion in e-marketplaces covering three different perspectives: company reliability, operation performance, and bid attributes. The system also allows the integration of the preferences of the decision maker concerning the selection of the best company for a given work.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | bidding process; e-marketplaces; key performance indicators |
| Index terms: | construction industry, transparency, performance assessment, key performance indicator, construction sector, preference, subcontractor, bidding, integration, general contractor, performance indicator |
| Subjects: | organizational analysis, assessment methods, industry analysis, decision-making and reasoning, performance management, professional development, bidding, project delivery, practitioner |
| Topics: | Information Management, Research Practice, Project Management, Procurement, Roles and Professions, Quality Management, Human Resources, Organizational Design |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here