Hwang, B G and Lim, E S J (2013) Critical success factors for key project players and objectives: Case study of Singapore. Journal of Construction Engineering and Management, 139(2), pp. 204-215. ISSN 0733-9364
Abstract
Critical success factors (CSFs) are used to support and measure the success of a strategic and tactical approach to project execution with the intent of ensuring the success of the project delivery system and to support the appropriate allocation of limited resources. This study aims to identify CSFs in terms of the different project players and their objectives in the context of Singapore's construction industry. To achieve this objective, 32 CSFs were first identified and classified into four major categories: (1) project characteristics, (2) contractual arrangements, (3) project participants, and (4) interactive processes. Then the analytic hierarchy process (AHP) method was employed to establish a hierarchical model of the factors' relative importance. To facilitate systematic analysis on their importance, 12 experts with at least 10 years of industry experience were surveyed; then, through the use of the Expert Choice software, the CSFs addressing budget performance, schedule performance, quality performance, and overall project success were identified. The results of this study may serve as a tool in the construction industry to rapidly assess the possibility of achieving project objectives.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction projects; consultants; contractors; objectives; owners; performance; Singapore; success factors |
| Index terms: | quality performance, construction industry, project delivery, Singapore, case study, project success, owner, construction project, critical success factor, relative importance, schedule performance, success factor |
| Subjects: | production management, Geography, project management theory and practice, project controls, sociology, industry analysis, data collection methods, risk assessment, control systems, project delivery, health monitoring assessment and metrics |
| Topics: | Time Control, Quality Management, Risk Management, Stakeholder Management, Procurement, Health and Safety, Research Practice, Project Management, Geographical Context |
| Descriptive scope: | 4 PCTE |
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