Jafari, A and Love, P E D (2013) Quality costs in construction: Case of Qom monorail project in iran. Journal of Construction Engineering and Management, 139(9), pp. 1244-1249. ISSN 0733-9364
Abstract
The effectiveness of a quality program implemented during the initial 18 months of the Qom monorail project in Iran is examined. A quality costing exercise was undertaken, and it was revealed that quality failures accounted for 0.05% of the project's contract value. The contractor's experiences in implementing and analyzing its quality costs offer a learning opportunity for companies seeking a competitive advantage by implementing quality improvement programs.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction materials and methods; cost estimation; failure costs; Iran; quality program |
| Index terms: | competitive advantage, effectiveness, costing, construction material, program, exercise, quality improvement, cost estimating |
| Subjects: | project delivery, health behaviours and lifestyles, building materials, financial and cost management, performance management, software systems, market analysis, accounting and finance |
| Topics: | Cost Management, Digital Applications, Engineering Principles, Research Practice, Quality Management, Health and Safety |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here