Hanna, A S; Lotfallah, W; Aoun, D G and Asmar, M E (2014) Mathematical formulation of the project quarterback rating: New framework to assess construction project performance. Journal of Construction Engineering and Management, 140(8): 04014033, ISSN 0733-9364
Abstract
This paper presents the definition and the mathematical formulation of a unique performance metric called the project quarterback rating (PQR). The PQR gives a specific score for each construction project based on a set of key variables affecting project performance and outcome. The importance of the PQR is found in its ability to quantitatively assess overall performance from the contractor's perspective, taking into account key performance areas, which include customer satisfaction, schedule, cost, profit, and communication. A practical application comparing the performance of several recently completed projects is also presented in this paper to illustrate the new model. This application shows one of many possibilities for how PQR can be used to solve industry problems and to fill an existing gap in the literature. This research offers a contribution to the construction engineering and management literature and to the architecture/engineering/construction (AEC) industry. It is the creation of a unified project performance metric for a practical comparison of overall performance for any construction project.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction; financial factors; quantitative analysis; quantitative methods; ratings; standardization; surveys |
| Index terms: | profit, construction engineering, quantitative analysis, survey, standardization, customer satisfaction, project performance, quantitative method, financial factor, performance metric, performance areas, construction project |
| Subjects: | project management theory and practice, data analysis and analytics, data collection methods, performance measurement, economic analysis, operations management, engineering methods, service delivery, production management |
| Topics: | Project Management, Business Strategy, Quality Management, Stakeholder Management, Research Practice, Engineering Principles |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here