Hunter, K and Kelly, J (2004) The case for value management in the UK public service sector. In: Khosrowshahi, F (ed.) Proceedings of 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK.
Abstract
Value management is an innovative service, well recognised in the manufacturing and construction sectors. However, its use by the service sector generally and local government in particular is virtually unknown. It is proposed, as a part of ongoing PhD research, that basic service functions are thoroughly explored in a workshop environment by a project team, using innovative tools to add value to meet stakeholder requirements. This study has been conducted at an opportune time in parallel with the enactment of Scottish Best Value legislation (Local Government Act 2003) which stipulates that local government must pay due regard to the economy, efficiency, effectiveness and equal opportunities in the provision of services to achieve Best Value. The research involves the study of all Scottish local authorities to explore how they define and conduct projects. The general benefits associated with using value management in projects as well as the specific benefits to be reaped in local government services from use of such a management tool are analysed and discussed through ten supporting factors. There is an a priori case that this will indicate the scope and likely project opportunity points for the application of value management to achieve the requirements of Best Value. A case study and desk study supplement a questionnaire to support the findings at this stage of the research.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | value management; local government; best value; projects |
| Index terms: | local authority, efficiency, local government, equal opportunity, legislation, case study, workshop, construction sector, project team, best value, effectiveness, value management, questionnaire |
| Subjects: | performance management, management, administrative law, industry analysis, sociology, data collection methods, construction type, project delivery, bidding, legal systems |
| Topics: | Legal Issues, Value Management, Human Resources, Quality Management, Project Management, Research Practice, Stakeholder Management, Construction Technology, Procurement |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here