Chih, Y Y; Kiazad, K; Cheng, D; Lajom, J A L and Restubog, S L D (2017) Feeling positive and productive: Role of supervisor-worker relationship in predicting construction workers' performance in the Philippines. Journal of Construction Engineering and Management, 143(8): 04017049, ISSN 0733-9364
Abstract
Given the complex and dynamic nature of construction work, workers rely heavily on their supervisors for task allocation and ongoing guidance and support. Their relationships with supervisors can directly affect their performance, and by extension, project performance and organizational effectiveness. It is thus of utmost importance to investigate the impact of this working relationship on workers' psychological, behavioral, and performance outcomes. Based on data collected from the construction industry in Philippines using a time-lagged research design, this paper investigates the role of supervisor-worker relationships in predicting workers' emotions, job embeddedness, and in-role and extra-role performance. The results reveal that a high-quality working relationship between workers and their supervisors can facilitate workers' positive emotions, leading to enhanced job embeddedness and superior performance. As such, organizations are recommended to equip supervisors with the awareness, knowledge, and skills to facilitate high-quality relationships with their workers. This research contributes to the construction literature by adding empirical evidence to explain whether and why high-quality worker-supervisor relationships actually influence construction workers' performance. It also increases understanding of individual construction employees' performance and well-being from a social-psychological theoretical perspective.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction workers; labor and personnel issues; leader-member exchange; positive emotions; supervisor-worker relationship; work performance |
| Index terms: | organizational effectiveness, research design, construction employee, performance outcome, work performance, construction worker, supervisor, construction industry, construction work, project performance, embeddedness, personnel, Philippines, evidence, well-being |
| Subjects: | sociology, industry analysis, management, project management theory and practice, Geography, operations management, research design and methodology, mental health and wellbeing, business, evaluation and assessment methods, practitioner, value management |
| Topics: | Roles and Professions, Health and Safety, Geographical Context, Project Management, Research Practice, Organizational Design, Human Resources |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here