Developing more competitive proposals: Relationship between contractor qualifications-based proposal content and owner evaluation scores

Lines, B C and Ravi Kumar, G G (2018) Developing more competitive proposals: Relationship between contractor qualifications-based proposal content and owner evaluation scores. Journal of Construction Engineering and Management, 144(5): 04018030, ISSN 0733-9364

Abstract

Construction contractors have historically been procured through price-driven methods. Yet the increased use of alternate project delivery methods, along with owner-perceived concerns over construction performance, has led many owners to introduce qualifications-based selection criteria into their procurement systems. As a result, construction contractors are tasked with preparation of qualifications-based proposal submittals ever more frequently. Contractors must therefore develop strategies to consistently differentiate their qualifications from those of their their competitors, which can lead to more favorable owner evaluation scores and ultimately improve their hit rate. This paper performed a content analysis of 71 contractor proposals containing both successful and unsuccessful bids. Regression results indicate that contractor project management proposals receive more favorable owner evaluation scores when contractor-controlled, design-related, and concealed conditions content are emphasized. Regression results show that contractor scope alternate proposals are encouraged to provide a comprehensive review of potential scope options to enhance the project and ensure the associated cost and schedule impacts are clearly defined.

Item Type: Article
Index terms: proposal, strategy, content analysis, submittal, construction contractor, qualification, owner, construction performance, procurement system, option, project delivery, project management, selection criteria
Subjects: performance assessment, contractual arrangements, data analysis and analytics, project planning, project delivery, practitioner, sociology, decision analysis, professional development, project management theory and practice, management, tendering, educational resources
Topics: Project Management, Research Practice, Information Management, Business Strategy, Procurement, Stakeholder Management, Roles and Professions, Risk Management, Site Management, Education
Descriptive scope: 3 PCA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here