Takim, R; Akintoye, A and Kelly, J (2004) Analysis of measures of construction project success in Malaysia. In: Khosrowshahi, F (ed.) Proceedings of 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK.
Abstract
Project efficiency and effectiveness measures are important to judge project performance and project success. This paper provides an empirical analysis of measures of success in terms of efficiency (outputs) and effectiveness (outcomes) in the development of construction projects in Malaysia. The purpose is to distinguish the difference of the two dimensions and to identify the relationship between them. A survey was conducted in Malaysia among the four project stakeholders: the Government, private clients, consultants, and contractors. In total 93 respondents completed the questionnaire. Lists of measures of success were identified for the respondents to identify their level of success criticality to the Malaysian construction projects. The data were analysed by means of statistical analysis i.e., ranking of variables based on the mean values, Analysis of Variance (ANOVA) and factor analysis techniques. The findings reveal that efficiency measures are related to the 'process' involved in the development of construction project. These are represented by the four principal factors namely: Quality and Conflicts Resolution, Process Improvement Programme, Resources Management, and Project Objectives. In the meantime, the effectiveness measures are related to the project 'results', and represented by the five principal factors namely: Learning and Exploitation, Benefits and Rewards, Corporate objectives, Operational Assurance, and Users' Satisfaction. It is anticipated that the findings reported in this paper could be important for future strategies and guidelines for the development of projects in Malaysia.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | analysis of variance; factor analysis; success measures; Malaysia |
| Index terms: | exploitation, programme, survey, statistical analysis, strategy, satisfaction, project success, Malaysia, process improvement, variance, efficiency, resolution, dimension, project performance, questionnaire, factor analysis, project stakeholder, effectiveness, construction project |
| Subjects: | data science, project delivery, health monitoring assessment and metrics, data collection methods, conflict resolution, project controls, measurement and scaling, sociology, statistical analysis, management, performance management, production management, Geography, project management theory and practice |
| Topics: | Geographical Context, Project Management, Research Practice, Health and Safety, Business Strategy, Stakeholder Management, Quality Management, Time Control |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here