Rezvani, A; Ashkanasy, N and Khosravi, P (2020) Key attitudes: Unlocking the relationships between emotional intelligence and performance in construction projects. Journal of Construction Engineering and Management, 146(4): 04020025, ISSN 0733-9364
Abstract
A large body of empirical and theoretical work has identified associations between emotional intelligence and positive outcomes in large-scale projects. However, scholars have yet to fully understand the mechanisms underlying these links. In this study, we sought to investigate the mediating influences of commitment, team satisfaction, and turnover intention on these associations. An analysis of data collected from 341 project team members in large-scale construction projects showed that construction project workers with higher emotional intelligence exhibit higher satisfaction, greater commitment towards their job, and lower turnover intentions. Additionally, role ambiguity acts to weaken the positive association between team satisfaction and performance. This research contributes to project management literature and has clear implications for building and training project teams in large-scale construction projects.
| Item Type: | Article |
|---|---|
| Index terms: | satisfaction, construction project, project management, project team, commitment, emotional intelligence, turnover |
| Subjects: | production management, psychology, project delivery, project management theory and practice, business management |
| Topics: | Organizational Design, Business Strategy, Human Resources, Project Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here