Enoma, A (2005) The role of facilities management at the design stage. In: Khosrowshahi, F (ed.) Proceedings of 21st Annual ARCOM Conference, 7-9 September 2005, London, UK.
Abstract
Facilities management is a new discipline, an exciting profession that embraces many essential areas of the built environment. The last two decades have witnessed a significant growth in the profession to the extent that there is the need to be clear on its roles both in the industry and organisation. This study looks at the role of facilities management in the procurement of a facility. It tries to highlight the advantages of the early involvement of the facilities manager in the procurement process. The methodology for this study is through interviews of professionals in construction and service providers as well as facilities managers and designers. Emphasis is placed on the attainment of value for money, Customer satisfaction and the delivery of a better building; that is economic to run, easy for the occupiers to maintain, control and manage, better able to respond to the needs of the occupants .In promoting the role of facilities managers, their influence and contributions to the design process, the facilities manager ensures the effective management of the supply chain. By promoting team work and collaboration through the design process, facilities management also encourages dialogue by indicating the benefits of partnership amongst the project team members. And while the project team takes decisions that will meet the business need of the facility over its useful life, they also make provisions for the future maintenance of the facility. The facilities manager's concern at the design stage will be the delivery of an efficient facility that is cost effective, and will respond to their subsequent roles in the facility on a day to day basis. Cost effective design solutions are then generated to meet the needs of the building objectives.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | client; procurement process; project team; facilities management; value for money |
| Index terms: | interview, procurement process, design process, partnership, designer, methodology, profession, collaboration, built environment, customer satisfaction, design stage, facilities manager, facilities management, value-for-money, project team |
| Subjects: | management, research methods, service delivery, evaluation, partnership management, infrastructure and transport systems, profession, data collection methods, design methods, practitioner, institututions, contractual arrangements, professional practice, project delivery |
| Topics: | Research Practice, Project Management, Business Strategy, Procurement, Stakeholder Management, Roles and Professions, Value Management, Design Practice, Urban Studies, Organizational Design |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here