Sargent, K; Hyland, P and Sawang, S (2012) Factors influencing the adoption of information technology in a construction business. Construction Economics and Building, 12(2), pp. 72-86. ISSN 2204-9029
Abstract
Construction firms are increasingly utilizing information technologies to better manage geographically dispersed projects. Often these technologies involve changes to existing working practices and processes and are viewed as disruptive by members of the organization. Understanding the factors that can influence individuals' intention to utilize technology can assist managers to implement strategies to increase and improve the uptake of technologies and improve the innovation adoption process. Using a case study organization, factors identified in the Unified Theory of Acceptance and Use of Technology (UTAUT) are examined and the UTAUT is extended by including resistance to change and top management support. The findings indicate effort expectancy, internal facilitating conditions and top management support all influence individuals' intention to use information technology. The results also show that resistance to change or fear of change does not always play a role in innovation adoption. The findings reinforce the need to support new technologies from both a managerial and technical perspective.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | organizational change; resistance; technology adoption; top management support |
| Index terms: | top management, innovation adoption, new technology, technology adoption, organizational change, working practice, case study, information technology, construction firm, strategy, manager |
| Subjects: | innovation studies, management, business, data collection methods, innovation and technology management, organization, computing systems, practitioner |
| Topics: | Business Strategy, Roles and Professions, Digital Applications, Research Practice, Organizational Design, Engineering Principles |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here