Maintenance performance of prison facilities in Southwestern Nigeria

Ajayi, O O; Koleoso, H; Ajayi, M and Faremi, O (2019) Maintenance performance of prison facilities in Southwestern Nigeria. Journal of Construction Business and Management, 3(2), pp. 26-34. ISSN 2521-0165

Abstract

Maintenance performance measurement aims to assess and improve the value created after maintenance efforts, as it determines the impact of maintenance on the performance of a system or facility and its business process. As objects of maintenance, prison facilities ought to provide a safe and decent environment for prison staff and prisoners to work and live in, as well as for all others who interact with the facilities. This study evaluates the satisfaction ratings of maintenance performance on prison facilities in Southwestern, Nigeria. A survey approach was adopted to collect data from the relevant Nigerian prison staff population of 2,187 prison workers, excluding staff in the maintenance unit within a specific period. Stratified sampling technique was used to generate a sample of 1,094, which is representative of the entire population across the prisons. Three hundred and eighty (35%) out of the one thousand and ninety-four copies of the questionnaire were completed and returned. Data collected were analysed using the SPSS package. The study found that prison staff showed satisfaction with the level of cleanliness in the prison environment, quality of water and control of ventilation employing a window, as well as partial satisfaction with the twenty-nine other criterion assessed. Overall, the study indicated partial satisfaction for performance on prison facilities and established a significant agreement among prison staff regarding the perception of the performance of prison facilities. The research, therefore, suggests continuous evaluation of maintained prison facilities to ascertain their condition and performance levels.

Item Type: Article
Uncontrolled Keywords: maintenance management; Nigeria; performance; prison; questionnaire survey; satisfaction ratings
Index terms: sampling, Nigeria, performance measurement, maintenance management, package, satisfaction, satisfaction rating, population, window, questionnaire, survey, ventilation, prison
Subjects: Geography, performance measurement, architectural elements, maintenance engineering, administrative law, demography, data collection methods, air quality, contractual arrangements, project delivery
Topics: Design Practice, Legal Issues, Urban Studies, Quality Management, Business Strategy, Research Practice, Geographical Context, Project Management, Engineering Principles, Procurement
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here