Essential skills and training provisions for building project stakeholders in Palestine

Enshassi, A; Mohamed, S and Ekarriri, A (2009) Essential skills and training provisions for building project stakeholders in Palestine. Journal of Construction in Developing Countries, 14(1), pp. 31-50. ISSN 1823-6499

Abstract

The primary aim of this paper is to identify the skills that both construction clients and contractors identify as critical to improving the building sector's overall productivity in the Gaza Strip, Palestine. Through a comprehensive questionnaire targeting key project stakeholders (namely, clients and contractors), this paper also evaluates the factors affecting skills upgrade and the continuity of training approaches currently used in this sector. Mentoring appears to be the preferred training approach for clients and contractors alike. According to respondents, decision-making, problem solving and goal setting skills are highly critical. Furthermore, conventional face-to-face meetings were identified as the most suitable communication channel to obtain and exchange project information. Staff self-interest and willingness to upgrade their skills were ranked as the most important factors influencing the effectiveness of the professional training process. Based on the study findings, the paper concludes with a set of practical recommendations.

Item Type: Article
Uncontrolled Keywords: clients; contractors; Gaza Strip; skills; training
Index terms: decision-making, questionnaire, problem solving, project stakeholder, mentoring, face, effectiveness, Gaza Strip, Palestine, productivity, construction client
Subjects: decision analysis, sociology, Geography, management, physical geography and landforms, performance management, decision-making and reasoning, psychology, training, practitioner, data collection methods
Topics: Quality Management, Human Resources, Organizational Design, Research Practice, Geographical Context, Business Strategy, Risk Management, Roles and Professions, Stakeholder Management
Descriptive scope: 3 PCA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here