Amade, B; Ogbonna, A C and Nkeleme, E I (2022) An investigation of the factors affecting successful enterprise resource planning (ERP) implementation in Nigeria. Journal of Construction in Developing Countries, 27(1), pp. 41-63. ISSN 1823-6499
Abstract
The ERP system has been identified as a tool for delivering information technology (IT) services through software and other critical infrastructures using internet technologies. Given its nature as an industry-driven concept and system, this is universally accepted in industry as a tool to solve practical problems with a view to achieving an integrated enterprise information system. However, a developing country like Nigeria still faces a lot of hurdles in managing its construction supply chain. The aim of this study is to investigate the factors affecting the successful implementation of enterprise resource planning (ERP) systems in the Nigerian construction industry. After a literature search, expert input via the Delphi technique, the study identified four main factors and 21 sub-factors. The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was used to prioritise the factors and to identify the relationship that exists between the factors. The findings revealed that the key factors affecting the implementation of ERP systems are "A lot of security concerns" (T7), "The management of ERP projects is too complex" (P5) and "The inability to align the ERP solution with the business plans of the organisation" (P2). This study recommends that the findings of this work will help both local and international practitioners alike.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction supply chain; security; developing country; information system; information technology; Nigeria; Delphi technique; interview |
| Index terms: | Delphi technique, practitioner, decision-making, information technology, information system, interview, developing country, laboratory, face, investigation, construction supply chain, construction industry, internet, implementation, critical infrastructure, enterprise resource planning, Nigeria |
| Subjects: | development economics, Geography, decision analysis, research management, information systems, industry analysis, infrastructure and transport systems, computer science, data collection methods, computing systems, practitioner, construction logistics, psychology, contractual arrangements |
| Topics: | Organizational Design, Digital Applications, International Construction, Supply Chain Management, Risk Management, Roles and Professions, Procurement, Information Management, Engineering Principles, Research Practice, Geographical Context |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here