Goulding, J S; Ezcan, V and Sutrisna, M (2018) Securing the embeddedness of psychosocial diffusion indicators into the Turkish construction industry: Silence is no longer golden. Journal of Financial Management of Property and Construction, 23(1), pp. 90-111. ISSN 1366-4387
Abstract
Purpose: The paper aims to investigate the employee–stakeholder engagement on business performance. A psychosocial approach was used to evaluate employees' perception and role engagement on organisational performance, cognisant of: strategy development; leadership; fiscal acuity; employees' skills, empowerment; supply chain relationships; external stakeholders and wider societal beneficiaries. Design/methodology/approach: This research is context-bound to the Turkish construction industry. Findings generated from literature established a set of evidenced-based priorities for further investigation. A case study approach was conducted with three large architecture, engineering and construction (AEC) organisations to define psychosocial diffusion indicators and priorities for future uptake. Findings: Initial findings on psychosocial diffusion indicators and their impact on business performance are presented through a psychosocial diffusion model. Three interconnected facets are proffered for future uptake: capability (responsiveness), capability (flexibility) and capability (competence). Research limitations/implications: Findings are exclusively bound to the sample frame in question. No attempt has been made to undertake detailed cross-analysis/correlation to support internal/external consistency, validity or reliability. Practical implications: Organisations are able to reflect on their core business strategy to appreciate how psychosocial diffusion can be operationalised. Social implications: This work impinges on social factors embedded within (and across) organisational boundaries, including the AEC supply chain. It also relates to employer/employee relationships, psychological functioning and employee well-being. Originality/value: Originality rests with the identification of construction-related psychosocial indicators. It contributes to the wider body of knowledge on embedding psychosocial indicators into organisational systems and processes, adding further insight into systems thinking and business transformation.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | business strategy; construction business development and innovation; diffusion approaches; performance; psychosocial indicators |
| Index terms: | strategy, business strategy, systems thinking, empowerment, business development, boundaries, body of knowledge, external stakeholder, business performance, well-being, methodology, competence, validity, transformation, social factor, case study, core busines, construction industry, stakeholder engagement, organizational performance, investigation, embeddedness |
| Subjects: | mental health and wellbeing, business, data collection methods, evaluation and assessment methods, community and social dimensions, analytical methods, knowledge management, property law, research methods, performance measurement, management, personnel development, sociology, industry analysis |
| Topics: | Stakeholder Management, Business Strategy, Health and Safety, Research Practice, Information Management, Organizational Design, Legal Issues, Quality Management, Human Resources |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here