Chiu, W Y B and Ng, F F (2013) Improvement of job satisfaction and organisational commitment through work group identification: An examination of the quantity surveyors in Hong Kong. Construction Economics and Building, 13(3), pp. 80-95. ISSN 2204-9029
Abstract
Though extant literatures in other sectors point to the fact that job satisfaction and organisational commitment are important for determining individual and organisational outcomes, limited related research has been conducted amongst Hong Kong quantity surveyors. Given cooperative working arrangement in the profession, work group identification is regarded as an important antecedent for determining job satisfaction and organisational commitment. The aim of this study is to examine whether work group identification improves job satisfaction and organisational commitment. A questionnaire survey is conducted to collect data from quantity surveyors working in private sector. A total of 71 valid responses are obtained from 509 contacted quantity surveyors in Hong Kong and used for the study. Bivariate correlation and multiple regression analyses are performed for indicating the significance of relationships amongst the variables. Data analysis results support most hypotheses. Work group identification is found to have significant positive influence on job satisfaction, affective and normative commitment. The finding is a step for surveying companies towards improving quantity surveyor's job satisfaction and commitment level. The roles of other contextual and organisational factors on job satisfaction and organisational commitment need to be subject to future research.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | job satisfaction; organisational commitment; quantity surveyors; social exchange theory; work group identification |
| Index terms: | commitment, organizational commitment, social exchange theory, multiple regression analysis, private sector, job satisfaction, survey, organizational factor, Hong Kong, quantity surveying, profession, surveying, questionnaire, data analysis |
| Subjects: | industry analysis, data analysis and analytics, health monitoring assessment and metrics, statistical analysis, psychology, sociology, social theory, Geography, institututions, data collection methods, management, profession, business |
| Topics: | Roles and Professions, Health and Safety, Business Strategy, Geographical Context, Research Practice, Organizational Design, Human Resources |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here