Implementing lean construction to improve quality and megaproject construction: A case study

Idrissi Gartoumi, K; Aboussaleh, M and Zaki, S (2024) Implementing lean construction to improve quality and megaproject construction: A case study. Journal of Financial Management of Property and Construction, 29(1), pp. 1-22. ISSN 1366-4387

Abstract

Purpose: This paper aims to explore a framework for implementing Lean Construction (LC) to provide corrective actions for quality defects, customer dissatisfaction and value creation during the construction of megaprojects. Design/methodology/approach: This paper presents a case study involving the construction of the Mohamed VI Tower in Morocco. It is the tallest tower in Africa, with 55 floors and a total height of 250 m. This study of the quality of the work and the involvement of the LC was carried out using the Define–Measure–Analysis–Improve–Control approach from Lean six sigma. It describes the Critical to Quality and analyses the root causes of quality defects, customer dissatisfaction and variation in the quality process. Findings: Firstly, the results of this study map the causal factors of lack of quality as established in the literature. Secondly, the LC tools have reduced non-value-added sources of quality waste and, consequently, improved critical quality indicators. Research limitations/implications: This document focuses on one part of the tower’s construction and is limited to a project case in a country where LC is rarely used. Originality/value: This study reinforces the literature reviews, surveys and the small number of case studies that have validated the potential of LC and further clarifies future directions for the practical emergence of this quality improvement approach, especially for large-scale projects.

Item Type: Article
Uncontrolled Keywords: construction management; dmaic; lean construction; megaproject; quality; tower
Index terms: case study, Africa, quality improvement, quality indicator, Morocco, lean construction, six sigma, survey, literature review, value creation, variation, methodology, emergence, megaproject
Subjects: strategic project management, project delivery, regions and continents, data analysis and analytics, data collection methods, systems engineering, building construction, contractual condition, Geography, research methods, economic development, performance measurement
Topics: Engineering Principles, Geographical Context, Project Management, Research Practice, Sustainability, Quality Management, Site Management, Contract Administration
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here