Mo, Y; Dainty, A and Price, A (2006) The relevance of eq to construction project management education and practice: An investigative framework. In: Boyd, D (ed.) Proceedings of 22nd Annual ARCOM Conference, 4-6 September 2006, Birmingham, UK.
Abstract
Construction is a project-based industry and involves bringing different combinations of clients, designers, contractors and suppliers to work together for relatively short periods of time. The complexity and dynamism of industry's project-based background makes it one of the most challenging environments to manage people effectively and ensure that project and organisational goals are met. To successfully manage construction activities in such an environment requires good interaction between project participants. This, in turn, often demands high levels of Emotional Intelligence (EI) amongst project participants. EI has come to be viewed as an important factor in the management as well as an important predictor of one's ability to succeed on the job. However, despite burgeoning research into EI and management, few empirical studies have been taken under the construction context and so little is known of whether those that work in the industry are fully equipped with the emotional skills required by the construction industry. This paper presents a critical review of the EI literature and its relationship with construction project management performance. It suggests directions for future research that will elucidate understanding of its influence on project manager performance.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | emotional intelligence; engineering education; human interaction; project managers |
| Index terms: | complexity, project-based industry, interaction, construction industry, emotional intelligence, construction project management, empirical study, engineering education, designer, construction activity, project manager |
| Subjects: | professional education, industry analysis, systems engineering, behavioral psychology, research methods, project management theory and practice, psychology, construction operations, profession, organization |
| Topics: | Human Resources, Education, Site Management, Organizational Design, Engineering Principles, Research Practice, Project Management, Roles and Professions |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here