Ahmad, H; An, M and Gaterell, M (2008) Km model to embed knowledge management activities into work activities in construction organisations. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.
Abstract
Knowledge management (KM) is now becoming a vital issue in the business strategies of the construction organisations to gain competitive advantage. In the construction industry, the increased pressure from customers toward improving quality of works while reducing time and cost raises the needs of the construction organisations for continuous learning and innovating through KM. In order to apply KM into work activities more effectively and efficiently, it requires the support of KM methods and techniques. This paper presents a KM model that contains a set of KM techniques to support understanding and applying these techniques in practice, which focuses upon identifying the importance of KM tools and techniques and how they facilitate KM activities to improve the application of KM in the construction industry. Questionnaire survey and case study have been carried out, which aim at improving and testing the proposed KM model and tools to facilitate embedding KM into work activities. The results show that the use and implementation of KM in the construction organisations can support the competitive advantages of the organisations. The problems of the application of KM techniques and tools in the construction organizations are discussed. Recommendations are given in order to improve the implementation of KM in the construction organizations.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | business strategy; competitive advantage; knowledge management model; knowledge management system; knowledge management techniques |
| Index terms: | questionnaire, knowledge management, construction industry, testing, implementation, case study, becoming, construction organization, competitive advantage, knowledge management system, survey, business strategy |
| Subjects: | professional development, market analysis, philosophical process, industry analysis, information systems, data collection methods, business, organization, professional practice, contractual arrangements |
| Topics: | Procurement, Business Strategy, Research Practice, Information Management, Engineering Principles, Digital Applications |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here