Boonyanan, A; Robinson, H; Fong, D and Naoum, S (2008) Relationship and knowledge management among construction development project members in Thailand: The clients' perspective. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.
Abstract
The unsatisfactory performance of the construction industry in Thailand is influenced by the fragmented structure and the inefficient multi-stage project development process. Good relationships, the creation of new knowledge and effective knowledge management is crucial particularly at the development appraisal to achieve improved and sustainable performance in the construction industry. This study is an investigation of the relationships among team members and knowledge management practice in Thailand’s construction industry. Semi-structured interviews conducted in the field research with a selection of large client organisations revealed that significant close or network relationship exists between clients and key project team members. However, knowledge management practices were heavily influenced by team members' self-centred nature. There is therefore a need to adopt knowledge management practices to improve project performance at the development appraisal stage as this could have significant knock on effects on subsequent stages. Failure to address relationship and knowledge issues could affect the uptake and sale of development projects.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | development appraisal; knowledge management; network relationship; project development processes; Thailand construction industry |
| Index terms: | client organization, interview, development appraisal, construction industry, project development, construction development, project team, knowledge management, Thailand, investigation, project performance |
| Subjects: | value management, data collection methods, client relations, project delivery, production management, Geography, professional development, project management theory and practice, industry analysis |
| Topics: | Information Management, Project Management, Geographical Context, Research Practice, Stakeholder Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here