Edet, C B and Gidado, K (2008) PFI hospitals in the UK: Measuring the medical practitioners level of satisfaction. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.
Abstract
The clamour for the delivery of improved public services and infrastructure has led to an increase in public/private partnership as a means of meeting various governments' goals of providing quality public services to its ever-increasing population. The UK Government over the years has also embraced these emerging partnerships between the public and private sector as a means to provide public services. In recent years it has adopted the Private Finance Initiative (PFI) as one of the major vehicle for delivering and improving various public services and facilities. One major sector in which the use of PFI has greatly been used in the effort to meeting increasing demand of quality public services is the health sector. The success of using private finance to replace or enhance buildings and equipments in the health sector lies not only in its achieving value for money to the Government but also in meeting end users' requirements. The aim of this study therefore, is to establish the level of satisfaction of medical personnel as end users in selected hospital schemes delivered using PFI procurement.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | importance index; key performance indicators; level of satisfaction; private finance initiative; severity index |
| Index terms: | severity index, public services, partnership, private finance initiative, end user, value-for-money, satisfaction, private sector, private finance, key performance indicator, population, personnel, practitioner |
| Subjects: | evaluation, contractual arrangements, management, project delivery, environmental hazards, industry analysis, practitioner, partnership management, demography, administrative law, stakeholder |
| Topics: | Human Resources, Roles and Professions, Business Strategy, Procurement, Sustainability, Stakeholder Management, Urban Studies, Legal Issues, Value Management, Project Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here