The application of integrated management systems by contracting organisations

Bhutto, K H (2004) The application of integrated management systems by contracting organisations. PhD thesis, Sheffield Hallam University, UK.

Abstract

Construction industry is a key player in the UK economy. It contributes 10% of the GDP and employs more than 1.5 million people. Contractor organisations are the public face of the industry. Their policies, processes, and performance directly impact all stakeholders in the industry. However, the performance of contractor organisations on Quality, Health and Safety and Environment issues is far from satisfactory. Organisations of all type, including contractors are increasingly implementing management systems for Quality (ISO 9000), Health and Safety (BS 8800/OHSAS 18001) and Environment (ISO 14000) for many reasons including the fulfilment of legal obligations, creating a better organisational image and the wider demonstration of concern for the society. The standard based management systems have developed individually, independently and at different times fulfilling unique demands. However, the structural similarities in the standards have led to the evolution of integrated management systems (IMS). Chemical, nuclear and manufacturing industries are at the forefront of the emerging initiative of IMS. Contractor organisations in the UK have also shown a keen interest in the IMS development, however, there is a clear lack of guidance on the implementation of integrated management systems. This research develops a unique best practice framework for the implementation of integrated management systems (IMS) in construction contractor organisations. A comprehensive literature review, case studies in some major UK contactor organisations and a questionnaire survey were conducted to encompass the management systems, developments and issues related to the implementation of integrated management systems (IMS) in construction and other industries. The research finds contractor organisations at varying levels of development from very basic to advance in integrating their management systems. Various different approaches and methods are being applied to develop the integrated management systems in absence of any industry specific guidelines. The industry validated framework, developed in this research project will help contractor organisations as a best practice guide, in the implementation of integrated Quality, Health and Safety and Environment management systems. The integrated framework will make systems more streamlined, productive and easier to comply with.

Item Type: Thesis (Doctoral)
Thesis advisor: Griffith, A and Stephenson, P
Uncontrolled Keywords: health and safety; integrated management systems; manufacturing; questionnaire survey; safety; stakeholders; UK
Index terms: case study, contractor organization, implementation, construction industry, best practice, survey, manufacturing industry, face, literature review, society, health and safety, management system, ISO, construction contractor, contracting organization, questionnaire, evolution
Subjects: management, health safety and environment, communities and social development, industry analysis, business, organization, data collection methods, practitioner, standards development, psychology, environmental science, data analysis and analytics, contractual arrangements
Topics: Business Strategy, Research Practice, Roles and Professions, Stakeholder Management, Organizational Design, Health and Safety, Procurement, Sustainability, Quality Management
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here