Directional interaction of organizational culture and structure through information processing theory

Li, Y I H; Fellows, R F and Liu, A M M (2008) Directional interaction of organizational culture and structure through information processing theory. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.

Abstract

A new theoretical model has been developed to explain the interaction of organizational culture and organizational structure, which, together, influence the effectiveness of the organization under a Stimulus-Organism-Response paradigm. It is found that through a loop of “People-Behaviour-Performance-Organizational Structure-People”, culture affects the organizational structure and through another “Goals-Organizational Structure-Output-Organizational Culture-Gaols” loop, the structure of an organization modifies the organizational culture. Furthermore, with the support of Information Processing Theory, it is able to explain the direction of the interaction of organizational culture and organizational structure. It is found that if the information-processing requirement of an organization dominated by a specific culture fits the information-processing capacity of a particular structure of the organization, the effectiveness of the organization increases. The model is applied in a case study of public healthcare institution. This paper presents both the model and its analysis in application.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: culture; information processing; organization; public healthcare; structure
Index terms: effectiveness, paradigm, organizational culture, information processing, organizational structure, case study, interaction
Subjects: performance management, education and knowledge transfer, behavioral psychology, data collection methods, data science, sociology
Topics: Research Practice, Quality Management, Digital Applications, Organizational Design
Descriptive scope: 4 PCTE

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