Simulation-aided framework for assessing the effect of project quality management on construction performance

Corona Suarez, G A (2007) Simulation-aided framework for assessing the effect of project quality management on construction performance. PhD thesis, University of Alberta, Canada.

Abstract

Construction managers usually find it difficult to understand the implications of quality management initiatives on the performance of construction projects and, therefore, to manage the performance improvement process. On the other hand, while the reliance on quantitative parameters has characterized construction simulation, the consideration of quality management factors in the simulation modeling of construction operations has been limited. This research work was aimed at developing a framework for integrating the appropriate modeling techniques in order to estimate the effect of project quality management (PQM) factors on the performance of construction operations. The proposed framework takes advantage of the information and knowledge available in construction organizations to model the variables involved in the assessment of the effect of PQM practices on the performance of construction operations. As a result, this thesis presents the design, development, and application of the Project Quality Management Assessment Framework (PQMAF). This framework includes fuzzy-logic and discrete event simulation modeling in order to simulate the effect of PQM practices on the performance goals of construction operations. The application of the PQMAF is illustrated through a case study, in which the effect of the PQM practices on the completion time of open cut construction projects is simulated. The estimates obtained through this simulation approach are expected to support decision making in the implementation of quality management and related performance improvement actions in construction projects.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: construction project; decision making; performance improvement; quality management; case study; simulation
Index terms: construction simulation, decision-making, construction project, construction manager, completion time, construction performance, construction operation, construction organization, discrete event simulation, case study, estimate, implementation, modelling, quality management, performance improvement, simulation modelling
Subjects: organization, profession, data collection methods, financial and cost management, analytical methods, construction operations, contractual arrangements, performance assessment, modelling and simulation, production management, performance measurement, quality assurance, decision analysis, project controls
Topics: Engineering Principles, Project Management, Procurement, Risk Management, Quality Management, Research Practice, Cost Management, Business Strategy, Roles and Professions, Digital Applications, Site Management, Time Control
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here