Erdogan, B (2008) Organisational change management for the implementation of collaboration environments. PhD thesis, Loughborough University, UK.
Abstract
Although emerging technologies offer the construction industry many opportunities for IT-enabled collaboration environments, the companies adopting these technologies usually fail in achieving the full benefits from their implementations. The reason for this is found as focusing too much on the technical factors and ignoring or underestimating the factors related to change, implementation, human and organizational factors, and the roles of the management and end-users. Each new information technology implementation involves some change for the organization and the employees, and is therefore a source of resistance and confusion unless special attention is paid to managing this change. This research aims to find how to introduce collaboration environments to construction organizations and how to manage the changes required in order to obtain the full benefits from their implementation. In order to achieve this aim, the theoretical concepts and previous work on collaboration environment implementations in construction industry, and change management with a focus on organizational change management are reviewed. The perspective of the construction organizations on the implementation of collaboration environments are investigated conducting case studies. Based on the findings from the literature review and the case studies, an organizational change management framework is developed for implementing collaboration environments. A computer based prototype is also developed in order to automate the framework. The framework and the prototype are evaluated by the industry professionals.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | case study; change management; collaboration; human factors; organisational change |
| Index terms: | change management, prototype, literature review, organizational change, information technology, human factor, collaboration, case study, organizational factor, construction organization, implementation, construction industry, emerging technology |
| Subjects: | data collection methods, business, organization, computing systems, modelling and simulation, innovation and technology management, contractual arrangements, data analysis and analytics, management, occupational health and safety management, industry analysis |
| Topics: | Organizational Design, Digital Applications, Business Strategy, Research Practice, Procurement, Health and Safety, Engineering Principles |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here