Implementation of innovation on construction projects: A behavioral perspective

Bajracharya, A (2009) Implementation of innovation on construction projects: A behavioral perspective. PhD thesis, National University of Singapore, Singapore.

Abstract

As a leverage to improve the productivity and to gain competitive advantage, the concept of innovation has been evolving as an additional dimension in construction apart from the cost, quality and time factors. However, owing to the very nature of the industry and production practices, the rate of innovation in construction is reported to be slower than expected. This research study considered that the source of the problem of the low rate of innovation in construction could be traced within the bounded behavior of the construction firms especially at the production (project) level. The fundamental questions of, 'why' the construction firms would initiate and implement innovation and 'how' the firms would behave and interact during the initiation and implementation process, were studied to understand the firms' bounded behavior. A theoretical framework was prepared on the basis of organizational motivation and inter-organizational interaction theories to depict the implementation process of innovation on construction project. First, questionnaire survey and statistical analysis tools were used to test the framework. However, later three case studies were used to inquire into the framework. A systems thinking approach based feedback loop model was also developed to study the relevant modes of behavior of the three cases. Analyzing with the process framework and the feedback loop dynamic model, it was found that there could be four key underlying forces; namely, the expected goal driven forces, the result driven instrumental forces, the inter-organizational interaction forces, and the intra-organizational interaction forces that would influence the behavior of and interactions among the relevant parties during implementation of innovation. Based on the probable influence on the four key forces, the following five areas of strategic leverage were recommended: (i) importance of the expected goals, (ii) role of the client, (iii) long term relationships between the parties, (iv) contract design, and (v) preparation and deployment of project unit. Conscious consideration of these strategic areas would be helpful in effective implementation of innovation on construction projects.

Item Type: Thesis (Doctoral)
Thesis advisor: Ofori, G
Uncontrolled Keywords: competitive advantage; motivation; systems thinking; construction firms; feedback; innovation; client; productivity; statistical analysis; case study; questionnaire survey
Index terms: motivation, construction firm, survey, systems thinking, feedback loop, questionnaire, construction project, statistical analysis, productivity, case study, competitive advantage, dimension, interaction, implementation
Subjects: market analysis, behavioral psychology, management, production management, psychology, health monitoring assessment and metrics, analytical methods, contractual arrangements, data science, organization, data collection methods, control systems
Topics: Human Resources, Research Practice, Business Strategy, Engineering Principles, Project Management, Health and Safety, Procurement
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here