Liu, Y (2009) Critical factors for managing project communication among participants at the construction stage. PhD thesis, Hong Kong Polytechnic University, Hong Kong.
Abstract
Technically complex construction projects often involve interests-competing and task interrelated organisations to execute and manage projects during the construction process. The construction process has therefore become a collaborative activity which requires inputs from different organisations. Project team communication, which is the transmission and interchange of project related information among building participants, is a vital process to effectively accomplish and coordinate construction work. This research examines the critical factors for managing project team communication at the construction stage. These factors could impact project team communication performance and are called communication factors in this study. The research started by identifying these critical factors through comprehensive literature reviews. A pilot questionnaire survey to investigate construction professional opinions was then conducted to examine the significance and comprehensions of the identified factors. A framework of critical factors for managing project team communication has been built up from both theoretical and practical points of view in this study. The understanding of the identified communication factors provides a framework for project participants to develop strategies for improving communication effectiveness at the construction stage. An empirical questionnaire survey was further carried out to investigate the impacts of the communication factors on communication performance. Understanding the impacts of these factors can help to improve the communication performance indicators by applying needed actions to the related predicting factors. Therefore, effectively managing these factors in practice can improve the communication performance and further benefit both individual project team members and the objectives of the whole project.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Shen, L-Y |
| Uncontrolled Keywords: | project team; communication; professional; questionnaire survey; construction project |
| Index terms: | critical factor, project team, project team communication, construction professional, construction work, effectiveness, communication performance, strategy, literature review, survey, project communication, construction project, construction process, questionnaire |
| Subjects: | operations management, project delivery, data analysis and analytics, data collection methods, risk assessment, building construction, performance management, communication studies, management, professional development, production management |
| Topics: | Site Management, Information Management, Research Practice, Business Strategy, Quality Management, Risk Management, Project Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here