Ohrn, G (2009) The influence of job-order-contracting as a construction project delivery method on owner satisfaction. PhD thesis, Indiana State University, USA.
Abstract
Large public and private facility owners are in constant need of small and routine construction projects. In the past, these facility owners have hired and maintained their own facility departments to do some of this work, but when projects become too large or too complex it becomes more cost effective to use an outside contractor. In addition, when facility owners take on these types of projects with their own staff, routine maintenance and other job duties must take a back seat. To deal with this problem, many facility owners are discovering the value of a project delivery method developed by the U.S. Army in the 1980s specifically designed to deal with these types of projects. While job-order-contracting has been around since the 1980s, there has been very little research into the issues of who is using this project delivery method and what their perceptions are with respect to the issues that affect owner satisfaction. This research found that owners using job-order-contracting are generally very satisfied with the results being produced, especially when compared to the traditional design-bid-build project delivery method. Owners generally cite the ability of this project delivery method to meet the owner's need for timely project delivery as the primary reason for selecting this method.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Batie, D |
| Uncontrolled Keywords: | construction project; project delivery; owner |
| Index terms: | design-bid-build, owner, satisfaction, project delivery, construction project delivery, routine, duty, construction project |
| Subjects: | project delivery, contractual arrangements, contractual role, sociology, project controls, production management |
| Topics: | Project Management, Procurement, Organizational Design, Time Control, Contract Administration, Stakeholder Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here