A social semantic web system for coordinating communication in the architecture, engineering & construction industry

Zhang, J (2010) A social semantic web system for coordinating communication in the architecture, engineering & construction industry. PhD thesis, University of Toronto, Canada.

Abstract

The AEC industry has long been in need of effective modes of information exchange and knowledge sharing, but their practice in the industry is still far from satisfactory. In order to maintain their competence in a highly competitive environment and a globalized market, many organizations in the AEC industry have aimed at a move towards the development of learning organizations. Knowledge management has been seen as an effective way to have every member of an organization engaged in learning at all levels. At the very centre of knowledge management and learning is knowledge sharing through effective communication. Unfortunately, however, there is a big gap in the AEC industry between existing practice and the ideal in this area. In order to effectively coordinate information and knowledge flow in the AEC industry, this present research has developed a framework for an information system – a Construction Information and Knowledge Protocol/Portal (CIKP) which integrates within it a publish/subscribe system, Semantic Web technology, and Social Web concepts. Publish/subscribe is an appropriate many-to-many, people-to-people communication paradigm for handling a highly fragmented industry such as construction. In order to enrich the expressiveness of publications and subscriptions, Semantic Web technology has been incorporated into this system through the development of ontologies as a formal and interoperable form of knowledge representation. This research first involved the development of a domain-level ontology (AR-Onto) to encapsulate knowledge about actors, roles, and their attributes in the AEC industry. AR-Onto was then extended and tailored to create an application-level ontology (CIKP-Onto) which has been used to support the semantics in the CIKP framework. Social Web concepts have been introduced to enrich the description of publications and subscriptions. Our aim has been to break down linear communication through social involvement and encourage a culture of sharing, and in the end, the CIKP framework has been developed to specify desired services in communicating information and knowledge, applicable technical approaches, and more importantly, the functions required to satisfy the needs of a variety of service scenarios.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: competence; culture; market; semantic web; communication; information system; knowledge management; learning; knowledge flow
Index terms: construction industry, paradigm, semantics, semantic web, publication, knowledge management, knowledge flow, information system, competence, ontology, knowledge sharing, information exchange
Subjects: professional development, personnel development, education and knowledge transfer, information systems, industry analysis, networking, research dissemination and communication, analytical methods, data science, knowledge management
Topics: Research Practice, Information Management, Human Resources, Digital Applications
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here