Kassim, Y; Underwood, J and Raphael, B (2009) Data envelopment analysis of it-enabled strategy for construction organisations. In: Dainty, A R J (ed.) Proceedings of 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK.
Abstract
The strategic impacts of Information Technology (IT) on the organisations performance have been of interest to both managers and researchers for decades. This is partly because despite the massive investments in IT the findings on its contribution to organisation performance were inconsistent. Attempts to explain the reasons for the equivocal results were attributed to difficulties in modelling, choice and operationalisation of variables, data measurement and analysis and focus on an aggregate organisation level of analysis thereby ignoring the intermediate processes through which IT impacts on organisation performance. Furthermore, most of the previous studies were imprecise, theoretically unstructured and are not directly applicable to the construction industry. To mitigate some of these drawbacks a conceptual model for measuring IT business value in construction organisation is proposed. The model adopts three paradigms of process-based view, microeconomics-based view, and resource-based view as the theoretical framework to model the relationship between IT and firm performance. Using economic based view we derived a production function using a non parametric technique of Data Envelopment Analysis (DEA) to test the model empirically. The result could be used to benchmark and establish the relative competitive advantages of the construction organisations and provide support to managers in decision making on IT investments.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | data envelopment analysis; information technology; business value; performance measurement |
| Index terms: | aggregate, firm performance, strategy, competitive advantage, performance measurement, construction organization, manager, resource-based view, microeconomics, construction industry, modelling, data envelopment analysis, information technology, decision-making, paradigm |
| Subjects: | data analysis and analytics, business development, analytical methods, organization, materials science, computing systems, practitioner, market analysis, decision analysis, industry analysis, performance measurement, education and knowledge transfer, management, business analysis |
| Topics: | Business Strategy, Engineering Principles, Research Practice, Risk Management, Roles and Professions, Digital Applications, Quality Management |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here