Massyn, M and Lamont, S (2009) Applying the briefing process on the people s housing process projects. In: Dainty, A R J (ed.) Proceedings of 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK.
Abstract
The briefing process is seen as one of the most important and influential activities within a conventional construction project as it has the power to eradicate potential problems and, in so doing, save the client and developer problems and delays and prevent unwanted costs. The vital aspects to a brief are seen to be communication, the role of the client, client classification, and appropriate allocation of time. South Africa hosts one of the most diverse housing schemes in the world, with a variety of subsidy options. The People s Housing Process (PHP) is a housing mechanism that encourages client engagement in the development process and the aims of this delivery system are the empowering and uplifting of the community by giving them the responsibility, skill and power to assist each other in developing their own community environment. The client or beneficiary engages in the process from the start and has a large degree of choice over matters relating to the product, the project and the development process to be followed. The objectives of this research project were to address the effectiveness of the PHP as a delivery process, the level of client satisfaction on completion of the project, the level of participation by the client, who can be defined as inexperienced, in the briefing process and the level of development experienced by the client as a result of participating in the project. This paper reports on phase one of the project namely the level of client involvement during the briefing phase of the project.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | community participation; briefing; housing delivery; housing procurement systems |
| Index terms: | community participation, housing delivery, subsidy, option, briefing, housing, level of development, South Africa, effectiveness, client involvement, procurement system, client satisfaction, construction project |
| Subjects: | scope management, construction type, client relations, participation process, contractual arrangements, economic analysis, production management, Geography, design practice, performance management, housing and residential development, decision analysis |
| Topics: | Quality Management, Urban Studies, Design Practice, Geographical Context, Project Management, Business Strategy, Procurement, Construction Technology, Risk Management, Stakeholder Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here