Development of a framework of critical success factors (CSFs) for effective integrated design team delivery in Malaysian IBS projects

Nawi, M N M (2012) Development of a framework of critical success factors (CSFs) for effective integrated design team delivery in Malaysian IBS projects. PhD thesis, University of Salford, UK.

Abstract

Malaysia, like any other developing country, considers the construction industry as one of the main contributors to its Gross Domestic Product (GDP). It is currently facing a housing shortfall crisis. Due to the combination of infamous problems associated with the construction industry, such as fragmentation, lack of productivity and quality, cost and time overrun etc, the Malaysian Government proposed industrialisation technology 40 years ago as a solution, more commonly referred to as Industrialised Building System (IBS). However, the level of implementation of IBS is still below government target. A lack of integration among IBS stakeholders during the design stage has been identified as one of the main contributory barrier. Many industry-led reports suggested that the transformation process of the traditional modus operand! towards an integrated approach is pertinent. As a response to this challenge, and consistent with the needs of the construction industry to be capable of delivering predictable and quality projects, therefore, this research aims to develop a framework of critical success factors (CSFs) for effective integrated design team delivery in Malaysian IBS projects. In doing so, this research identified the problems and gaps in current practice and knowledge of Malaysian IBS projects (Chapter 2), followed by the identification of best practice of frameworks, tools, principles and concepts towards effective integrated team practice (Chapter 3). A series of industry workshops with multidisciplinary Malaysian IBS experts have been conducted purposely for data collection and validation process guided by the research design and methodology approach of this thesis (Chapter 4). The analysis of data from Workshop 1 (Chapter 5) has been combined with factors identified in the literature review in order to develop a framework of critical success factors (CSFs) for effective integrated design team delivery in Malaysian IBS projects (Chapter 6). Finally, the framework of CSFs is validated by further Malaysian IBS industrialists during a Validation Workshop. The final framework can be used as a term of reference for both Malaysian IBS practitioners and academics towards achieving integrated IBS design team practice.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: developing country; government; industrialisation; industrialised building; integration; productivity; stakeholders; fragmentation; critical success factor; gross domestic product; Malaysia
Index terms: validation, design stage, practitioner, methodology, integration, housing, integrated team, critical success factor, developing country, integrated approach, literature review, design team, industrialization, fragmentation, best practice, construction industry, industrialized building, implementation, time overrun, workshop, gross domestic product, Malaysia, transformation, research design, productivity, industrialized building system
Subjects: project controls, organizational analysis, industry analysis, management, professional development, data analysis and analytics, research design and methodology, business, control systems, building construction, research methods, economic development, development economics, Geography, economic analysis, contractual arrangements, professional practice, construction type, practitioner
Topics: Design Practice, International Construction, Organizational Design, Time Control, Business Strategy, Information Management, Research Practice, Roles and Professions, Construction Technology, Geographical Context, Project Management, Sustainability, Procurement
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here