AlMaian, R Y (2014) A strategic approach to effectively manage supplier quality within the construction industry. PhD thesis, University of Arkansas, USA.
Abstract
The aim of the research is to determine the best practices for supplier quality management (SQM) in the construction industry that ensure that the supplied materials and equipment for construction projects are within the quality requirements. The research is based on three main objectives. The first objective is to describe and assess the process of assuring supplier quality inside and outside the construction industry. The second objective is to develop a framework for the supplier quality process based on the collection of SQM practices from multiple data sources. The third objective is to assess the SQM practices within the developed framework of supplier quality process, and to discuss the development of strategic leadership for SQM. The contribution of this research can be used by stakeholders in the construction industry to improve SQM within their organizations. Researchers can also benefit from this research to better understand SQM practices within the construction industry. The findings of the research show that SQM practices outside the construction industry appear to be similar to the existing practices within the construction industry. However, construction organizations with highly effective SQM systems implement the SQM practices more consistently, as compared to the other organizations. Also, construction organizations with highly effective SQM systems focus on quality when selecting their suppliers, and hold joint quality planning with their suppliers because these practices have high impact on quality and are easy to implement. Finally, the research shows that having a quality director that helps create a quality culture for SQM is very important to strategically lead SQM within construction organizations.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Needy, K L |
| Uncontrolled Keywords: | culture; construction project; equipment; best practice; leadership; quality management; stakeholder; supplier; supply chain management |
| Index terms: | construction project, quality management, construction industry, best practice, construction organization |
| Subjects: | organization, production management, quality assurance, business, industry analysis |
| Topics: | Business Strategy, Research Practice, Project Management, Quality Management |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here