Dakas, A I I (2014) Management of project stakeholders: facilitating project success in public sector projects in Nigeria. PhD thesis, University of Leeds, UK.
Abstract
This research is based on evidences which show that project success in public sector construction projects in Nigeria is hindered by, among other issues, poor stakeholder management. As a result, the study involved the development of a conceptual model for effective stakeholder management. Using the conceptual model, empirical studies to establish the practice of stakeholder management in Nigerian public sector projects in four public universities as case studies were carried out. The resulting data were analysed, which revealed significant weaknesses in the practice of stakeholder management. These include lack of wide and deep knowledge/understanding of the concepts of project and stakeholder management by the clients' project management teams (or research participants); non-existence of formal/systematic process of project stakeholder management; and poor system of project information/data management. Consequently, an integrated framework to ensure effective stakeholder management that would facilitate project success was developed. The integrated framework involves a seven-step stakeholder management process model, considering participants and their qualifications, techniques and outputs of the stakeholder management process and a system for project information/data management, across three-phase project life cycle. To ensure that the framework is practically applicable, it was evaluated by the expected beneficiaries of the framework and other experts familiar and involved with project and stakeholder management in the case studies, using questionnaire survey. The results of the evaluation show acceptability of the framework to effectively manage stakeholders and improve project success. However, while the framework may have been developed using data from selected universities, its principles may be applicable with prudence to other universities and other public sector projects. Further similar empirical studies using this approach or other suitable approaches in other universities and/or public sectors are required to generalise the findings and improve project success.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Bower, D and Tutesigensi, T |
| Uncontrolled Keywords: | client; construction project; data management; evaluation; life cycle; Nigeria; project management; project stakeholder; project success; public sector; questionnaire survey; stakeholders |
| Index terms: | survey, project management team, stakeholder management, questionnaire, evidence, project stakeholder, construction project, public sector, Nigeria, data management, life cycle, qualification, project success, case study, project management, public university, empirical study |
| Subjects: | project management theory and practice, sociology, educational institutions, data management, administrative law, data collection methods, profession, value management, participation process, research methods, educational resources, production management, Geography, evaluation and assessment methods |
| Topics: | Digital Applications, Research Practice, Roles and Professions, Stakeholder Management, Legal Issues, Education, Project Management, Geographical Context |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here