Toward an effective design process: Enhancing building performance through better integration of facility management perspectives in the design process

Kalantari Hematabadi, S S (2014) Toward an effective design process: Enhancing building performance through better integration of facility management perspectives in the design process. PhD thesis, Texas A&M University, USA.

Abstract

In today’s architecture and construction industry, there is a growing agreement that the input of facility management professionals (FMs) can be a vital resource during the architectural design process. FMs are responsible for the everyday operation of buildings, and are therefore aware of many practical details of maintenance and efficiency that designers may overlook. In this study, the current state of the facility management industry and the extent of FMs’ collaborations with designers were examined in the United States, the United Kingdom, and the Middle East. The objective was to understand the challenges and concerns faced by FMs in these diverse regions, and to determine how the process of collaboration could be improved so that the accumulated knowledge of FMS can better inform design. The study included a comprehensive literature review of previous work on this topic, in-depth interviews with prominent facility management professionals, and a broad quantitative survey of FMs in the three study regions. An analysis of the interview and survey data revealed the nature of existing collaborations and their benefits, as well as barriers against collaboration and suggestions for overcoming those barriers. Difficulties in communication between the two fields were found to be the most pervasive obstacles, closely followed by a perceived lack of interest on the part of designers. The study data also allowed for a comparative analysis of FM-designer collaborations in the U. K. , the U.S. , and Middle East, and led to suggestions about the most effective times during a project’s life cycle for FMs to provide input to designers. The study results indicate that interventions to improve training and awareness in both fields may be particularly effective in increasing the benefits of collaboration. A process model for more effectively integrating the knowledge of FMs into the design process is also provided based on the study results.

Item Type: Thesis (Doctoral)
Thesis advisor: Shepley, M M
Uncontrolled Keywords: efficiency; architectural design; collaboration; communication; life cycle; training; designer; professional; Middle East; United Kingdom; United States; interview
Index terms: architectural design, integration, collaboration, United Kingdom, building performance, literature review, comparative analysis, survey, Middle East, United States, interview, design process, construction industry, life cycle, designer, efficiency
Subjects: Geography, physical geography and landforms, quality assurance, design practice, management, performance management, industry analysis, organizational analysis, design methods, value management, profession, data collection methods, data analysis and analytics
Topics: Design Practice, Organizational Design, Research Practice, Roles and Professions, Quality Management, Geographical Context, Project Management
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here