Client's decisions in strategic briefs and their impact on user values

Stenlund, K L; Ryd, N and Vennström, A (2009) Client's decisions in strategic briefs and their impact on user values. In: Dainty, A R J (ed.) Proceedings of 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK.

Abstract

The public client has in the early phase of a cultural construction project an important role of managing the strategic brief and delivering economic value and social benefits to the stakeholders and end-users. The purpose of this paper is to analyse how the public client's decisions have an impact on the community and its citizens by studying the requirements formulated in the strategic brief. A case study of building Houses of Culture has been accomplished where the public client s decisions in the briefing process and end-users estimations of the building performance have been analysed in terms of means and ends. The public client's decisions, including the clients' entrepreneurial role of combining different cultural activities in one building, together with the communication between construction professionals in the strategic brief, has been crucial to the development of end-user values.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: briefing process; culture; decision; public client; user value
Index terms: public client, briefing, estimation, construction professional, case study, social benefit, building performance, construction project
Subjects: financial and cost management, sociology, quality assurance, scope management, professional development, theoretical framing, data collection methods, production management
Topics: Cost Management, Stakeholder Management, Information Management, Quality Management, Research Practice, Project Management
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here