Lines, B (2014) Action research approach to implementation of APDMS within owner organizations strategic management and overcoming resistance to change in the AEC industry. PhD thesis, Arizona State University, USA.
Abstract
Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management effort. Research in the field of organizational behavior cautions that perhaps more than half of all organizational change efforts fail to accomplish their intended objectives. This study utilizes an action research approach to analyze change message delivery within owner organizations, model owner project team readiness and adoption of change, and identify the most frequently encountered types of resistance from lead project members. The analysis methodology included Spearman's rank order correlation, variable selection testing via three methods of hierarchical linear regression, relative weight analysis, and one-way ANOVA. Key findings from this study include recommendations for communicating the change message within owner organizations, empirical validation of critical predictors for change readiness and change adoption among project teams, and identification of the most frequently encountered resistive behaviors within change implementation in the AEC industry. A key contribution of this research is the recommendation of change management strategies for use by change practitioners.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Sullivan, K |
| Uncontrolled Keywords: | organizational change; project team; action research; validation; change management; project delivery; owner |
| Index terms: | schedule delay, owner, organizational behaviour, testing, implementation, project team, project delivery, organizational change, action research, strategy, change management, strategic management, methodology, validation, practitioner |
| Subjects: | project controls, sociology, professional development, management, project delivery, data collection methods, business, research methods, contractual arrangements, professional practice, practitioner |
| Topics: | Roles and Professions, Stakeholder Management, Business Strategy, Information Management, Research Practice, Organizational Design, Time Control, Procurement, Engineering Principles, Project Management |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here